High-level cleaning and maintenance services come with unique challenges — not just in execution, but in risk, regulation, and reputation. Whether it’s cleaning windows on a glass-fronted office block or maintaining building facades in high-traffic zones, access at height requires absolute precision and compliance.Too often, businesses choose contractors based on cost or convenience, only to find themselves exposed to unnecessary risks — from health and safety violations to poor-quality results.In this article, we’ll cover what makes a high-access cleaning partner truly professional, what questions to ask, and how to ensure your building is in safe hands.
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The Real Risk of Working at Height

Cleaning or maintaining parts of a building above ground level involves more than ladders and long poles. It often includes:

Rope access (abseiling)

Mobile elevated work platforms (MEWPs)

Scaffolding systems

Boom lifts and cradle systems

Improper use of this equipment doesn’t just risk poor results — it endangers lives, property, and legal standing. Any contractor working at height must comply with strict regulations set out by the Health and Safety Executive (HSE), including the Work at Height Regulations 2005.

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Alert: If a contractor is uninsured or uncertified and an accident occurs, you could be held liable as the property manager or owner.

What Makes a Reliable High-Access Partner?

The best contractors in this space are defined not just by their technical ability, but by their commitment to compliance, training, and site coordination. Here’s what you should expect:

1. Accredited Qualifications

Look for certifications such as IRATA (for rope access) or IPAF (for powered access). These qualifications show that operatives have been professionally trained for the work involved.

2. Comprehensive Risk Assessments

A professional partner will always provide site-specific risk assessments and method statements (RAMS) prior to any work being carried out.

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3. Insurance Cover

Your contractor should carry full public liability and employer’s liability insurance, with appropriate coverage for high-access tasks.

4. Transparent Equipment Standards

Ask about the equipment being used. Is it owned or rented? Is it regularly maintained? What backup systems are in place?

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Working at height often means coordinating with other building operations — from pedestrian traffic and business hours to noise restrictions and shared access points. A professional team understands how to work around these constraints with minimal disruption.Whether it’s a retail centre, corporate tower, or heritage building, experience matters. Cleaning and maintenance are often completed outside business hours or during off-peak periods to avoid disturbance.

Why Classic London is Trusted at Every Level

Classic London has built its reputation on safety, quality, and reliability. Our access teams are fully trained, accredited, and equipped to take on even the most complex high-level work across London.

We provide:

IRATA & IPAF-certified operatives

Full RAMS and insurance for every site

Modern access equipment and strict maintenance schedules

With decades of experience in commercial property maintenance and cleaning, we understand what’s at stake — and we deliver results that reflect our clients’ standards.

Contact us today to schedule a consultation or request documentation on our access procedures and capabilities.

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