Terms of service

Last Updated: 15th February 2024

Welcome to Classic London, your premier destination for window cleaning and property maintenance services. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully, as they outline your legal rights and obligations.1. Services OfferedClassic London provides a wide range of services including, but not limited to:

Window Cleaning
Abseiling and High-Level Access
Pressure Washing
Stone Restoration
Emergency Response
Fire Damage Repair
MEWP Hire
Office Cleaner
Construction Sites Cleaning
Decorating Services
Commercial Office Cleaning
Builders Cleaning
Floor Polishing
Pest Control
Landscaping (Interior and Exterior)
Hard and Soft Landscaping
Commercial Landscaping
Landscape Design and Consultancy

For detailed descriptions and the scope of each service, please visit our website at Classic London's Services Page.2. Acceptance of TermsBy using any of the services provided by Classic London, you agree to these terms and conditions. If you do not agree with any part of these terms, you must not use our services.3. Modifications to TermsClassic London reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.4. Service Use and RestrictionsYou agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of Classic London's services. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.5. Booking and CancellationServices must be booked in advance. Cancellation policies and fees may apply and are detailed on our booking page. Classic London reserves the right to refuse service to anyone for any reason at any time.6. PaymentPayment for services rendered by Classic London must be made in accordance with the payment terms specified at the time of booking or invoicing. Late payments may be subject to late fees. Failure to pay on time can result in (but not be limited to) services, equipment, and materials being removed or withheld from your property.7. LiabilityClassic London is not liable for any damages or losses resulting from your use of our services except as required by law. We do not guarantee our services' completeness, safety, reliability, accuracy, or availability.8. Intellectual PropertyAll content on Classic London's website, including text, graphics, logos, and images, is the property of Classic London or its content suppliers and protected by intellectual property laws. You may not use such content without the express written permission of Classic London.9. Governing LawThese terms shall be governed by and construed in accordance with the laws of the United Kingdom without giving effect to any principles of conflicts of law.10. Contact UsFor any questions regarding these terms or the services provided by Classic London, please contact us via our website or at the contact information provided on our site.By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.Contact UsGet in TouchConnect with Classic London TodayLooking for exceptional window cleaning and property maintenance services? Classic London is here to help. Our team of experts is ready to bring top-notch service and unparalleled expertise to your doorstep, whether it's for residential or commercial needs. Reach out to us to discuss your project, schedule services, or get answers to any questions you may have. We're committed to providing personalised solutions that meet your exact needs.Contact Information:

Phone: 020 7055 3770
Email: [email protected]
Address: Unit C2, Mint Business Park, 41 Butchers Road, E16 1PW

Our dedicated customer service team is available to ensure your inquiries are handled promptly and efficiently. Don't hesitate to get in touch through your preferred method of communication. We look forward to hearing from you!Why Choose Us?Your Premier Property Maintenance PartnerChoosing Classic London means selecting a partner committed to excellence, safety, and sustainability. Here's why we stand out:

Expertise: With years of experience and a team of certified professionals, we bring a level of skill and knowledge that's unmatched in the industry.
Quality Assurance: Our certifications, including ISO 14001 and ISO 9001, underscore our dedication to delivering high-quality services every time.
Environmental Responsibility: We're not just about maintaining properties; we're about preserving the planet. Our eco-friendly practices and certifications, like Carbon Neutral Britain, reflect our commitment to sustainability.
Customer-Centric Approach: Your satisfaction is our top priority. We tailor our services to meet your specific needs, ensuring that we exceed your expectations.

Let Classic London be your go-to for all your window cleaning and property maintenance needs. Contact us today to see how we can make a difference for you.FAQS1. How can I contact Classic London for service inquiries?You can reach Classic London through multiple channels for your convenience. Feel free to call us directly, send an email, or fill out the contact form on our website. Our team is committed to responding promptly to all inquiries.2. What information should I provide when contacting for a quote?When requesting a quote, please provide details such as the type of service you're interested in, the location of the property, and any specific requirements or challenges. The more information you give, the more accurate and tailored our quote will be.3. Can I schedule a service outside of regular business hours?Yes, Classic London offers flexible scheduling to accommodate our clients' needs, including services outside of regular business hours. Please contact us to discuss your specific requirements, and we will do our best to accommodate your schedule.4. How long does it take to get a response after I submit a contact form?We strive to respond to all inquiries as quickly as possible. Typically, you can expect a response within 24 hours of submitting a contact form on our website.5. Is there a direct line for emergency services?For emergency services, please use the dedicated emergency contact number listed on our website. This line is monitored 24/7 to ensure prompt response to urgent needs.6. Can I provide feedback on services received?Absolutely! We value your feedback and encourage you to share your experience with us. Feedback can be submitted via email, phone, or directly through our website. Your insights help us to improve our services continually.7. Do you offer services outside of London?Yes, Classic London provides services beyond London, covering the South of England and beyond for large-scale projects. Contact us with your location details to see how we can assist you.8. How much do you charge?Pricing for Classic London's window cleaning and property maintenance services is customised based on several factors, including the size and scope of the project, the specific services required, and any special equipment or techniques needed to complete the job. We aim to provide transparent and competitive pricing tailored to your unique needs. For a detailed quote, please contact us with information about your project, and our team will assess your requirements to provide an accurate estimate.